Coeur d'Alene Auto Repair

We took our car to Silverlake for a pre-scheduled appointment and, upon arrival, they told us they would not service the car because, after our prior service visit during which they identified several problems with our car, we did not make follow-on service appointment to have those problems serviced by Silverlake. That is a very unprofessional and inconsiderate thing for them to do. Only a clown or a jerk would do such a thing. If they had instead called us to inform us of their ‘policy’ decision before we drove all the way to their to their shop, or if they had instead when we arrived honored that appointment and told us it would be the last time they would service our car, either of those would have been professional responses. Ironically, we had several months earlier purchased approx. $800 in new tires and pressure sensors from them. I hope they might experience similarly poor and inconsiderate treatment by another person sometime, just to experience what it is like. We have told our closest friends about this just to forewarn them about Silverlake Automotive.

The staff was very helpful, honest, and kind to me. I am very satisfied with the results and will be a long time customer for sure.

Great service, very professional!

Today was my first time having my car serviced with you, and I was referred. Thank you for the ultimate professional service, and just for an oil change!! Very friendly and efficient staff! I especially appreciate the checkup on my car. I have never had anyone check the condition of my battery when I was getting an oil change. Now I know ahead of time that it is wearing out. Thank you!! I will be back for all my future auto service, even getting my winter tires off. :)

Professional, courteous and knowledgeable.

Always honest and they go over the options and priorities for recommended services.

Technician Eric was knowledgeable and communicated clearyto me the status of my car now and what the future needs and goals should be. Was respectful and extremely helpful

Friendly and knowledgeable staff. I am very satisfied with the service I received.

Good job, quick service!

I have lived in Coeur d'Alene since November 2017 and have visited Silverlake Automotive exclusively for my automotive care. Their staff's fast, courteous, friendly service and expertise is only matched by the expertise and attention to detail displayed by their technicians. I recommend them to everyone I know. These days, most families are extremely busy and have two or more cars. I've found Silverlake's ability to quickly, efficiently, and correctly diagnose, treat, balance, and manage the needs and care of these four-wheeled 'patients' and their owners to be unparalleled in over forty years of owning, servicing, and maintaining cars. Bravissimi, Silverlake Automotive!