Coeur d'Alene Auto Repair

5

I cannot recommend Silver Lake Auto enough. They have taken care of my Tahoe from the very beginning, and every experience has been excellent. The team is always kind, informative, and patient with any questions or concerns I have. A special shoutout to Jordan and Julia for always going above and beyond with communication and customer care. Even though I may not always meet the technician in person, I know Eli is taking great care of my vehicle. You can truly tell this shop takes pride in both their work and their customers. If you want a trustworthy shop with amazing service, Silver Lake Auto is the place to go.

We're incredibly grateful for your wonderful feedback! Knowing that our team's dedication and care have made a difference in your experiences encourages us immensely. We'll be sure to share your kind words with Jordan, Julia, and Eli. Thanks for being part of the Silverlake Automotive family!

- Silverlake Automotive
5

Had a pre-purchase inspection done here and was very impressed at the professionalism and personableness of the staff. Communication is top-notch.

Thank you for your kind words, Mike! We're happy to hear our team made such a positive impression during your pre-purchase inspection. 😊 We always aim to deliver top-notch communication and service. Looking forward to helping you again in the future!

- Silverlake Automotive
5

Made an appointment for a pre-purchase inspection on a vehicle we are considering. Jordan was the service advisor and he made it very easy to set up and explained how it worked over the phone. When the day of the appointment came, I took the vehicle in and the team got to work on it right away. Jordan and Julia were especially gracious listeners as I bent their ear for quite a while talking automotive things. My future business will be coming here!

5

I have never had a single bad experience with Silverlake. First off Jordan, and the entire mechanic team are absolutely top tier. Anyone who's been going to a mechanic for a while sometimes you just get parts that are DOA. It happens and never once have I had to fight them on it. They warranty replace the part snd thats it, no arguing no swindling. Thats rare these days.

We're overjoyed to learn about your fantastic experiences with us, Christopher! 😊 It's wonderful that you appreciate Jordan and our team's efforts to make your visits seamless, especially when handling those rare DOA parts responsibly. Your words truly validate what we strive for every day, and we're excited to continue being your trusted mechanics. Thanks a bunch for sharing your story!

- Silverlake Automotive
5

Everything was perfect. The staff was great and the service to the car was outstanding

We're genuinely delighted to hear about your positive experience with us, Fran. 😊 It means a lot to know that our team's hard work and dedication made your visit enjoyable. We look forward to welcoming you back for any future car needs. Have a fantastic day!

- Silverlake Automotive
5

Jordan was my service advisor, he did an incredible job giving me all the information necessary and options for my vehicle. My 2010 ram 1500 blew a hole in the heater core and leaked coolant into the cab. I took it to Silvelake for an inspection and they provided me with a thorough report including photos and pricing for all items required to repair the vehicle. They recommended multiple items needing addressed that would be cost saving for me to take care of including the heater core and evaporator that also had a leak, while the dash was already out. I ended up having another non related issue a few days later and called Silverlake again for a repair and they graciously picked up my vehicle for me and had me in and out the following day. Awesome experience, and highly recommend this location.

5

When it comes to myJeep- I’ve never had a better experience, ever. This business has my business for life. 🙌🏻

Hi Errin! We're overjoyed to learn that your Jeep experience with us was top-notch! 🙌🏻 Your loyalty means the world to us, and we’re excited to serve you for many years to come!

- Silverlake Automotive
5

Great customer service and communication! Jordan was super helpful and available for any questions or concerns I had about my truck.

Hi Juanita! We are so glad to hear that you had an excellent experience with us! 🎉 Jordan and the team are always here to assist with your truck needs. We look forward to seeing you again!

- Silverlake Automotive
5

Silverlake automotive always does a great job! I've been a repeat customer for years!

We're incredibly grateful for your loyal support over the years, Trisha! 💖 It brings us joy to know you consistently have a positive experience with us. We're always here to provide you the best service possible. See you soon!

- Silverlake Automotive
5

We really appreciate your five-star rating! 🌟 It’s heartening to know that you're happy with our service. We're always here to assist you with a smile. Looking forward to welcoming you back soon!

- Silverlake Automotive
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