Coeur d'Alene Auto Repair

5

Outstanding service for a fair price. Ryan and Julia in the front office are great.

1

I just returned from the Silver Lake Automotive facility on Hanley Avenue. I had set up an appointment for 8 this morning and dropped the vehicle off on time. At 10 this morning, I returned to check on.the vehicle as I hadn't heard from them and it hadn't been moved. I went in to find out what was going on and asked what was the point of having an appointment. I was told that "it saves me a bay". OBVIOUSLY NOT" I retrieved my keys and left. Apparently, my time is meaningless at this place of business. Is yours? Update: I spoke with one of the owners, [Julia] and she said that this will be addressed.

I apologize your experience was less than positive. Feel free to give us a call at 208-772-6081 and ask for Julia or Fred. We would be happy to discuss the matter and come to a resolve that is fair to everyone.

- Silverlake Automotive
5

Efficient service - it ended up costing less than they quoted. Also, they stand by their warranty (the EGR valve installed several months ago had a faulty component - they replaced it at no charge). Thanks!

5

They got my car right on time and the oil change was done quickly. They pointed out some other problems with my truck and I am getting those fixed next week after they gave me a quick quote. This is the all time best shop. They get all my business.

1

I just returned from the Silver Lake Automotive facility on Hanley Avenue. I had set up an appointment for 8 this morning and dropped the vehicle off on time. At 10 this morning, I returned to check on the vehicle as I hadn't heard from them and it hadn't been moved. I went in to find out what was going on and asked what was the point of having an appointment. I was told that "it saves me a bay". OBVIOUSLY NOT" I retrieved my keys and left. Apparently, my time is meaningless at this place of business. Is yours?

I apologize your experience was less than positive. Feel free to give us a call at 208-772-6081 and ask for Julia or Fred. We would be happy to discuss the matter and come to a resolve that is fair to everyone.

- Silverlake Automotive
5

So nice and very honest, good work and Fast!

5

Though, expert advice and work. Crazy good customer service. Warranteed repairs.

5

Always treated like family there. I have been servicing my car there for years and have never been disappointed. Trust them completely.

4

Great customer service and attention to detail at this shop. I'll be returning here for service and maintenance work.

5

Silverlake is incredible. They have taken care of our family’s auto needs and earned our trust for years to come. Five stars all around!

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