Coeur d'Alene Auto Repair

My husband brought his truck in for a tune up and was very pleased with the work and the professional manner he was treated with. I have since brought in my Subaru for transmission work and have been pleased with the service and the fact that they didn't treat me like I was just an ignorant woman with no mechanical knowledge, unlike another repair shop that will go unnamed.

Excellant. Honest.

Great service, the job on my 99 Jeep Cherokee was quick and was done with quality. Highly recommend for mechanical issues!

I have been taking my truck to Silverlake Automotive Service Center since I have moved to Idaho. I have never been disappointed with their service, starting from the moment I enter their office, to the time I picked up my truck after service. I also like that all of the repairs done to your vehicle are documented, and available for you along with suggestions for future repairs. I am writing this review today to express my gratitude to the office manager, Julia, for her immediate attention to a fuel system problem in my truck, had the necessary repairs done, and my truck ready the very next day. Best Service Ever!

Very friendly and knowledgeable staff. Great overall experience.

Excellent service. Great communicators.

At one point I would have given this place a five-star review but after returning for a recent repair job I have to change my mind. I don't think I will be returning. I was charged a great deal of money for a repair and I spent $2,020 under the impression that it was the cost of the repair itself and only the repair plus parts and service including an oil change. The repair job that I needed was replacing my O2 pump and a few other replacements. I actually never agreed to getting my car aligned and I was charged for that and I also never agreed to get one of my wheel nuts replaced and I was charged but that as well. I feel like they conned me out of my money. I am a student who is not making very much and just basically gave away half of my savings to this company to do a job that admittingly they did very well but I was misled and ended up paying more than I actually needed to. They definitely would have done me a great favor had they not gone ahead and done an adjustment that I didn't ask for. I knew that the repair job was going to be expensive but for me every little bit counts right now and they should not have tacked on some additional repairs that I didn't explicitly approve of. I wish I had not signed that paper and had noticed that they charged an alignment before I had signed because I would have disputed the charge. The repair job was done great but I'm just really dissatisfied with them squeezing that extra little bit of money out of someone who has almost nothing to their name. As if the original amount I would have already been paying wasn't already enough. Please, in the future be more honest and explicit with your customers and tell them everything you intend to charge them for so they can tell you whether or not they can afford certain repairs or services.

At one point I would have given this place a five-star review but after returning for a recent repair job I have to change my mind. I don't think I will be returning. I was charged a great deal of money for a repair and I spent $2,020 under the impression that it was the cost of the repair itself and only the repair plus parts and service including an oil change. The repair job that I needed was replacing my O2 pump and a few other replacements. I actually never agreed to getting my car aligned and I was charged for that and I also never agreed to get one of my wheel nuts replaced and I was charged but that as well. I feel like they conned me out of my money. I am a student who is not making very much and just basically gave away half of my savings to this company to do a job that admittingly they did very well but I was misled and ended up paying more than I actually needed to. They definitely would have done me a great favor had they not gone ahead and done an adjustment that I didn't ask for. I knew that the repair job was going to be expensive but for me every little bit counts right now and they should not have tacked on some additional repairs that I didn't explicitly approve of. I wish I had not signed that paper and had noticed that they charged an alignment before I had signed because I would have disputed the charge. The repair job was done great but I'm just really dissatisfied with them squeezing that extra little bit of money out of someone who has almost nothing to their name. As if the original amount I would have already been paying wasn't already enough. Please, in the future be more honest and explicit with your customers and tell them everything you intend to charge them for so they can tell you whether or not they can afford certain repairs or services.

I'm a very satisfied customer and would recommend this shop to anyone needing their vehicle serviced.

Great service as usual