Reviews - Page 17 - Silverlake Automotive

Megan Henry

2/10/2023

Excellent customer service ! I appreciate how they show pictures of what needs to be done . All around great place to have your car work done

Chris Jones

2/3/2023

Tried to preorder a part and make an appointment however the service writer never called me back to schedule. Not sure what happy but was kind of a turn off

Chris, we appreciate you reaching out to let us know what happened and we're so sorry that you had a negative experience. We never want our customers feeling like we purposely blew them off and we apologize for the error in communication on our end. This has been addressed with our team and if you feel comfortable doing so, we invite you to give us a call back and we're happy to chat with you and get everything sorted out in a more positive manner. Thank you.

- Silverlake Automotive

Karen And William Stevens

1/27/2023

Excellent as always.

Barbara Lyon

1/27/2023

We have had many oil changes & repairs over the years here. We have recommended family & friends here too. We recently had numerous large repairs taken care of on our truck, & the staff was great & Jordan was very helpful!! Thank you Silverlake.

Anne Lyon

1/27/2023

Barbara, thank you for the continued trust in our shop to complete your vehicle needs. We also appreciate the kind words about our team, it means a lot to us. Have a wonderful day!

- Silverlake Automotive

Carrie Wade

1/24/2023

Quick, reliable service.

J J

1/21/2023

Over the last two years I have been to many mechanics/service providers in the Coeur d'Alene area, including dealerships. This was by far the best experience I've had to date. Professional and genuine customer service, honest and helpful recommendations, I could go on and on. Highly recommend and will definitely return.

Paul Kettle

1/14/2023

Very professional shop, great knowledgeable friendly staff. I have taken all my vehicles there for service and repairs and it is always done right. 2001 4 Runner, 1990 corvette, 2004 F250 and 2019 4Runner. They provide a detail evaluation of your vehicle along with photos/videos so there is transparency. No other shop I have been to provides this level of service. This is a shop you can trust.

Donna Robinson

1/9/2023

Excellent service & support.

Susan & Terry Hammock

1/3/2023

My GMC Jimmy is 27 years old. Silverlake Automotive refers to it as a "doll". And they treat it as such. Whatever issue surfaces, the SA team rises to the occasion to repair it and keeps it motoring on down the road. The staff's attention to detail, their professionalism, their willingness to tackle whatever comes their way is unmatched. It's the type of customer service, repair and maintenance that is rare these days. Keep up the excellent work, SA. You are a gem!

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